Activating Omnisci: Failed to parse key

Follow
Avatar
Gianfranco Campana

Hi , I installed Omnisci On Centos 8 GPU version, and I'm having "License error: Failed to parse key" trying to activate the product at the first login.

I've tried three different keys from those sent me in email after the request of a free license key and all of them lead to the same license error.

Any advice?ù

Thank you

0

Comments

11 comments

Sort by Date Votes
  • Avatar
    anon34524582

    @Gianfranco_Campana thank you for downloading OmniSci Free. Did you install using yum or tarball?

    0
    Comment actions Permalink
  • Avatar
    Gianfranco Campana

    Installed with yum Centos GPU version

    0
    Comment actions Permalink
  • Avatar
    Gianfranco Campana

    I followed exactly the steps from here:

    https://docs.omnisci.com/installation-and-configuration/installation/installing-on-centos/centos-yum-gpu-os

    0
    Comment actions Permalink
  • Avatar
    Candido Dessanti

    Hi @Gianfranco_Campana,

    it0s nice to have you (back?) in the community forum.

    I reproduced the error >

    2021-03-10T19:13:30.746237 E 9245 0 Licensing.cpp:122 Failed to parse key Can't start: License failure: Failed to parse key

    using an older version of omnisci EE.

    when I used the latest release (5.5.3 I think) the error disappeared; can I ask you which version are you using?

    Saluti, Candido ;)

    0
    Comment actions Permalink
  • Avatar
    Gianfranco Campana

    Hi Candido, yes, I'm back :slight_smile: nice to read you again.

    I've just used: "sudo yum install omnisci" after executed all the steps in the guide with no problem at all.

    1
    Comment actions Permalink
  • Avatar
    anon34524582

    @Gianfranco_Campana our apologies for the confusion. We recommend you use the following documentation for deployment and installation of OmniSci Free on Centos:

    https://docs.omnisci.com/installation-and-configuration/installation/installing-on-centos/centos-tarball-gpu-ee

    1
    Comment actions Permalink
  • Avatar
    Candido Dessanti

    Hi Gianfranco,

    Nice to have you back in the community forum :slight_smile:

    we are sorry, but the repositories with the packaged installs aren't up to date, so as @anon34524582 suggested you should remove your YUM installation and follow the tarball path.

    0
    Comment actions Permalink
  • Avatar
    Gianfranco Campana

    Thanks to both, do you think a "yum remove Omnisci" will be enough, or other steps are needed?

    0
    Comment actions Permalink
  • Avatar
    Candido Dessanti

    it should be enough

    Anyway I guess you will be satisfied with the new version of omnisci because with choropleth Backend rendering you won't have to use tools to simplify the polygons used in the database this time; and, if you are going to do some point in polygons joins, you will ba able to do, but in 5.6 our engineers have cooked some optimizations (around 40x)

    0
    Comment actions Permalink
  • Avatar
    Gianfranco Campana

    I'm already a big fan of Omnisci from the beginning, no doubt I will be satisfied.

    I'm only wondering if 700 millions rows will fit into the free version limitations, (32gb gpu + 32 gb cpu), my system has 8 gb gpu+128gb cpu ram.

    Therefore I will be able to use only 8gb gpu+32gb cpu ram.

    0
    Comment actions Permalink
  • Avatar
    Candido Dessanti

    Yeah I remember the Mapd times.

    Don't worry, I will try to guide you to overcome the lack of memory.

    1
    Comment actions Permalink

Please sign in to leave a comment.

Didn't find what you were looking for?

New post